Orders

You will receive a shipping confirmation email with a tracking number once your order leaves our distribution center in Mumbai.
For additional inquiries about your order status, please contact us at nefarious.marketing@gmail.com

Once an order is placed, it cannot be cancelled or changed. 

Once an order is placed we cannot change the shipping address or shipping method. Please double check your shipping information before submitting your order.

Payments

We accept all major credit cards (Visa, Mastercard, Amex, Discover), Paypal and ShopPay. We also offer mobile payment options through Amazon Pay, Apple Pay and Google Pay.

For the security of our shoppers, our checkout process includes fraud protection measures. If you encounter a "TRANSACTION CANNOT BE PROCESSED" error message, please contact your bank to authorize the transaction.

Shipping

Standard Processing & Shipping
Our standard processing time is 2–5 business days. Please note that orders placed after 10:00 AM IST may begin processing the following business day.

Peak Seasons & Launches
Processing and shipping windows may extend during new collection launches, holidays, and other peak periods. We appreciate your patience during these busy times!

Delivery Estimates
Estimated delivery typically ranges from 4 to 12 business days. Please be aware that transit times may vary, and occasional delays may occur due to courier service interruptions beyond our control.

Inform our customer support team at nefarious.marketing@gmail.com, providing details and photographic evidence. We will then work to facilitate a resolution.

Inform our customer support team at nefarious.marketing@gmail.com, they will take follow-up for the order.

Returns

All sales are final. Returns or exchanges are not accepted once a purchase is complete.

However, your satisfaction is our priority. If you encounter any of the following "unfortunate" exceptions, we are here to help:

  • The product received is incorrect.
  • The item arrived damaged or defective.
  • Any other unforeseen issues with your order.

Need Assistance?
If you experience any of the issues above, please reach out to our team at nefarious.marketing@gmail.com. Please include your order number and a photo of the item so we can resolve this for you as quickly as possible.

Contact

You can send an email to nefarious.marketing@gmail.com or fill out the form on the Contact Page